Cancel your plan or delete your account
Cancel from Billing in two clicks, and delete your account and everything in it when you are done.
Cancel a plan
- Open Billing.
- Press Manage or cancel, then cancel in the billing portal.
The plan runs to the end of the period you paid for, and Billing shows Cancelled, ends at period end. After that you are on Free. Your films stay in your account.
Delete your account
- Cancel any paid plan first. Deleting is blocked while a plan is active or on hold.
- At the bottom of Billing, under Delete account, press Delete my account.
- Type DELETE in the box and confirm.
To remove data connected through social accounts, read how we delete your data.
Related
Still stuck? Email polostudio.brand@gmail.com or use the contact form. A person will answer.